Dear valued customer,
Thank you for visiting our websites https://coverlastic.com or https://getcoverlastic.com (hereinafter – “Website”). Please read these Terms & Conditions (hereinafter – “Terms”) before using the Website or purchasing any of our products, as these terms govern your use of the Website and any of its features, and will form a legally binding agreement between You (hereinafter – “User” or “You”).
If you are not acquainted with, do not agree, do not understand, or are not in par with the provisions of these Terms, please do not buy anything on the Website. We urge you to be responsible and only proceed with your purchase if you have read and understood the provisions of these Terms.
1. GENERAL INFORMATION
1.1. Coverlastic (hereinafter referred to as the “Seller”, “We”, “Us”, “Our”) is a brand name and registered trademark that is used and operated by a business entity UAB “Ekomlita”, which is a limited liability company incorporated under the laws of Lithuania (company reg. No. 305049890) with a registered office address at Gedimino g. 45-7, Kaunas, Lithuania. Whenever you will buying anything on the Website you will be entering into a contractual relationship with Us and this contractual relationship shall be bound and determined by these Terms and the applicable laws.
1.2. Please be noted that all purchases that You will make on the Website will be sent to You from one of our fulfilment centres, which address will not match our office address. If you want to return a product – please do not send it to our office address as we will not be able to accept it. All returns should be sent to our fulfilment centre. For more detailed information about returns please see Our Return Policy.
1.3. Please be noted that our products are manufactured and will be delivered to you from China. Thus depending on the laws applicable in the country of your residence, your purchased products might be subject to import duties, sales or VAT tax, and/or other taxes.
1.4. In order to make any purchase on the Website you must meet the following minimal requirements:
1.5. If You have read these Terms but do not fully understand the provisions set out herein please contact our customer support team and refrain from buying anything on the Website until you fully understood all the terms and conditions.
2. WHAT WE SELL
2.1. Our Website is dedicated to selling various consumer household goods (hereinafter – “Goods”).
2.2. Please be noted that our Goods are not designed and are not suitable for industrial or commercial use. We sell our Goods for personal use only. We may limit the total number of Goods you purchase as we do not sell for resale.
2.3. Please be noted that the Goods sold on the Website are not toys and are not designed or intended to be used by children. Please do not give the Goods you purchase on our Websites to minors without Your attendance.
2.4. Currently We are selling the following Goods featuring properties indicated below. Please make sure that you have carefully read the descriptions of the main properties of the Goods that you wish to acquire from Us:
Coverlastic – elastic slipcovers for sofas, chairs, and other seating furniture
2.5. Coverlastic elastic slipcover for sofas, chairs, and other seating furniture (hereinafter – “Coverlastic”) is an elastic slipcover for furniture that is made out of spandex lycra and is produced by using jacquard knitted design. This product is specifically designed to be used as a cover for cushion seating furniture.
2.6. Coverlastic is available in 4 different sizes and 6 colors. Whenever you will be buying a Coverlastic product from Us please make sure you have selected a suitable sized product and selected the desired color. Coverlastic is made of elastic materials – the provided sizes of Coverlastic in the Website reflect the size of a stretched out product, i.e. you should choose the size of a Coverlastic depending on your furniture’s dimensions.
2.7. Please be noted that only unpacked and unused Coverlastic items in full sets can be returned and refunded in accordance with our policies set out below, thus please make sure that your furniture dimensions are suitable for the selected Coverlastic product as we won’t be able to accept a returned product if it was unpacked and tried to fit on your furniture.
2.8. Technical specifications of Coverlastic are as follows:
|A Manual / Description Slip||x1|
|Materials / Design|
|Fabric Material||Spandex Lycra|
|Fabric Design||Jacquard Knitted|
|Securing Cylinders Material||Polyester|
|Water repellant?||Yes ✓|
|Flexible / Stretchy?||Yes ✓|
|Elastic bottom?||Yes ✓
For an extra good fit.
|Has straps?||Yes ✓
Use them to secure the bottom.
|Securing cylinders?||Yes ✓
Use them to secure gaps.
|Additional Details||Deodorant finish. Protects against foul smells and microbes.|
|Machine Washable?||Yes ✓|
|Washing Temperature?||30°C / 86°F|
|Wash Cycle Type?||Gentle|
|Use Laundry Detergents?||Yes ✓|
|Can I Use Bleach?||No ✗|
|Can I iron it after washing?||No ✗|
|Tumble Dry?||No ✗|
|Can I wash it with other laundry?||No ✗|
|Available Sizes (Width)|
|Chair||79 - 117 cm (30 - 46 inches)|
|Love Seat||140 - 175 cm (55 - 70 inches)|
|Sofa||180 - 230 cm (70 - 90 inches)|
|XL Sofa||230 - 280 cm (90 - 110 inches)|
2.9. Please be noted that the water repellent properties of Coverlastic are highly dependable on the type and temperature of the liquids that Coverlastic would be exposed to and the angle by which the liquids are being poured. No water repellent properties are guaranteed for liquids that are over 21°C / 70°F and/or when the liquids are being spilled/poured over Coverlastic at 90 degrees angle.
2.10. Coverlastic is made of durable materials that should not wear out for at least two years under normal/regular home use. However, please be noted that Coverlastic may wear out sooner if it will be exposed to constant or repeated bruising as well as mechanical infractions by sharp objects. Also, Coverlastic may rip if you pull it too hard. Make sure you have chosen the correct size of Coverlastic for your furniture to avoid rips from stretching too tight.
2.11. The color of Coverlastic may fade if:
(a) the product is exposed to direct sunlight;
(b) the product stays wet and is not dried for too long;
(c) the product is being rubbed constantly;
(d) the product is placed in direct contact with a wall or other furniture for too long.
2.12. We will not accept any responsibility for the changes of Coverlastic color or other properties if the product is used without following the usability specifications set out herein and in the product user manual that you will receive with your purchased Coverlastic product.
3. WHO DO WE SELL TO
3.1. Please be noted that our Goods are not designed for industrial or commercial use, thus we sell our products to be used for personal use only. No warranties will be effective for any of our Goods if they were used for industrial or commercial purposes.
3.2. We reserve the right to cancel your purchase and reject any payments that you make on the Website if we have reasonable ground to believe that:
(a) You are buying our Goods for industrial or commercial use (including reselling or renting);
(b) You are younger than 13 years of age and purchasing from the United States of America, Canada, and other countries;
(c) You have not read these Terms.
3.3. By agreeing to these Terms and making a purchase on Our Website you confirm to Us, that:
(a) You are above the legal age applicable in your country for entering into any purchase agreements;
(b) Your provided contact, billing, and shipping information is true and correct;
(c) You are paying for the product with the credit card that belongs to you or the owner of the credit card has authorized you to use the card and such authorizations were issued in a form which is required in your place of residence;
(d) You are purchasing the products for personal use only.
4. DELIVERY AND RETURNS
4.1. Once you have placed your order on the Website and made the payment, we will process your order within 1-3 business days. After your order is processed you should receive the shipment within 20 calendar days if shipping will not be affected by natural occurrences. If you don’t receive your shipment within 20 days please contact our customer support.
4.2. Please be noted that:
(a) Once your order is processed and ready for shipment, we won't be able to accept any changes to your order or cancel the order. If you change your mind, you can return unused products as specified below in these Terms;
(b) due to the COVID-19 pandemic the logistics network might be disrupted in various countries, thus the delivery times might be longer than specified on the Website or in these Terms;
(c) the shipping terms may also be affected by customs, natural occurrences, transfers to the local carrier in your country or air and ground transportation strikes or delays. We will not be responsible for delays if the shipment is delayed due to the aforementioned reasons.
4.3. All products purchased on our Website will be delivered to You by EMS, DHL or other similar couriers. After we finish processing your order we will send you confirmation letter containing your shipment tracking number. You can track your order online anytime by visiting https://www.stone3pl.com/index.php?route=services/track or https://www.17track.net/.
4.4. If you are unhappy with your purchased Goods you may return unused and unpacked items and get a refund, exchange or store credit within 30 days from the delivery date. The 30-day return term will expire after 30 days from the day on which You, or a third party other than the carrier indicated by You, acquires physical possession of the purchased Goods.
4.5. To exercise the right of withdrawal and return your purchased Goods, You must contact our customer support team via [email protected] After you contact our support team, you will be provided with a return authorisation code and return address – please be noted that we will only accept returning Goods that will be sent with the provided return code and delivered to the return address provided to you by our customer support.
4.6. To meet the withdrawal deadline (30 days) you have to contact us and send the returning Goods to us within 30 days from receiving the Goods.
4.7. If you withdraw from this contract, we shall reimburse to you all payments received from you, without undue delay and in any event not later than within 14 days from the day on which we receive the returning Goods from you. We will make the refund by using the same means of payment as you used for the initial transaction.
4.8. Please be noted that we will apply a restocking fee for all returned goods, which will be deducted from the total amount of the refund. The restocking fee will be equal to 15% of the total value of the returned goods.
4.9. Please be noted that we will only accept the returned Goods if it was not used, damaged and sent back to us in the original package. If we determine that the returned products were used but still in an operable and re-sellable condition, we might still make a refund to you, but You will be liable for any diminished value of the Goods resulting from handling the Goods. Thus, if we found that the returned product was used, we reserve the right to not accept the return and not to issue the refund.
4.10. Please be noted that if You want to return Goods bought on the Website You will have to cover the shipping costs which will not be compensated by Us.
4.11. We will only accept returned products and make a refund for them if they will be returned to the address provided by Our customer support and will have the return merchandise authorization code placed on the returning shipment. Please do not send any returning products to our office address as we won’t be able to accept them.
4.12. If you do not collect your purchased Goods from the carrier or customs and such Goods are returned to Us, we will make you a refund, but we will deduct 15% restocking fee, USD 10 per one shipment, and diminished value amount (if any) from the returnable amount.
5. PRICING, PAYMENTS, AND CHARGES
5.1. The final price, inclusive of all taxes and fees, for the Goods shall be displayed on the check-out page, which will be displayed for you when you wish to finalize the purchase.
5.2. Prices for Goods sold on the Website might be subject to change. We reserve the right to modify or discontinue further sales of any products. We will not be liable to you or any third-party for any modification, price change, suspension, or discontinuance of the sale of products.
5.3. Please be noted that we will never apply any conversion rates or charges dependable to your chosen payment method. However, some banks apply conversion rates for outgoing payments and international transfers – thus, we are not responsible for any bank fees or conversion rates that your bank would apply for any payment made to Us. If you notice any differences between the product prices on Our Website or purchase receipt and Your bank account statement, please refer to your bank for detailed explanation of the additional charges.
5.4. We accept payments by credit card, PayPal and other electronic payments only. We will not accept checks, cash or other means for payment, except if ‘cash on delivery’ service would be available in your country (if ‘cash on delivery’ is available at your country, you will be informed about such option on the check-out page).
6. PRODUCT WARRANTY
6.1. All of our Goods sold on the Website are provided with a standard 2 (two) year warranty which is included in the price displayed to you when making the order on the Website. You can also purchase an extended warranty for some products for an additional charge. Buying an additional warranty will provide you the same benefits as a regular warranty for an extended period.
6.2. The warranty will cover any defects presumed to have existed at the time of delivery and which become apparent within a period of the warranty term. If during the warranty period any defects would occur we will provide You with one of the following remedies free of any charge:
(a) We will repair the product if repair is possible;
(b) We will change your purchased product to a new product if repair is impossible. Please be noted, that your product might be changed to a newer model, of not less value, of the same product, if the model that you have purchased would no longer be in production.
6.3. Please be noted that the warranty shall not apply if the defect could not be qualified as a factory defect, thus we will not change or repair your product for free if the defect was determined by external factors such as inappropriate use or physical damage.
6.4. All products for warranty should be sent to Our returns delivery address, provided in Section 4.5. of these Terms.
7.1. THE PRODUCTS SOLD ON OUR WEBSITE ARE DESIGNED FOR PERSONAL USE ONLY. WE DO NOT CLAIM THAT ANY OF OUR PRODUCTS WILL BE SUITABLE FOR INDUSTRIAL OR COMMERCIAL USE.
7.2. WE DO NOT WARRANT THAT THE WEBSITE OR ANY OF ITS CONTENTS WILL BE ACCESSIBLE AT ALL TIMES, UNINTERRUPTED OR ERROR-FREE.
7.3. WE DO NOT GUARANTEE THAT COVERLASTIC PRODUCTS WILL BE COMPLETELY WATERPROOF – THE WATER REPELLENCY PROPERTIES ARE HIGHLY DEPENDABLE TO THE CONDITIONS UNDER WHICH COVERLASTIC IS EXPOSED TO THE LIQUID MATERIALS AND THE TYPE OF LIQUIDS.
7.4. COVERLASTIC IS NOT FIRE RESISTANT, SO AVOID ANY CONTACT WITH FLAME, FIRE, OR HOT OBJECTS.
7.5. We made every effort to display as accurately as possible the colors and images of all products sold on the Website. However, We cannot guarantee that your computer monitor’s display of any color will be accurate as well as that any displayment of any product on the Website will accurately reflect the actual properties of the product that You can purchase on the Website.
7.6. We do not warrant that the Website will be uninterrupted or error-free. We will not be responsible for any service interruptions, including, but not limited to, system failures or other interruptions that may affect the receipt, performing, completion, or settlement of transactions.
8. lIMITATION OF LIABILITY
8.1. UNDER NO CIRCUMSTANCES SHALL WE, OUR SUBSIDIARY COMPANIES, OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE WEBSITE OR ANY PRODUCTS PURCHASED FROM US.
AS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY APPLY TO YOU IN LESSER EXTENT. IN SUCH STATES, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARY COMPANIES OR AFFILIATES IS LIMITED TO THE GREATEST EXTENT THAT IT CAN BE LIMITED UNDER SUCH STATE LAW.
9. PERSONAL DATA PROTECTION
9.1. We take necessary precautions and follow industry best practices as well as all requirements set by applicable laws to protect Your personal information from being inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
10. INTELLECTUAL PROPERTY
10.1. All Intellectual Property displayed on the Website or provided to You in any other form is protected by law. You may not copy, repurpose or distribute any Intellectual Property or any other content received from Us or found on the Website, including images, trademarks, video materials, or any other content for any purpose, without our express written permission.
11. GOVERNING LAW AND DISPUTES
11.1. These Terms have been construed in accordance with EU laws regulating consumer rights. These Terms and entire legal relations between you and us shall be subject to the law of the Republic of Lithuania, except in cases if the consumer relations regulating laws would set a specific applicable law or jurisdiction.
11.2. If You would have any complaints please contact our support team before making an official complaint for any authority or third party. You may contact Us at any time by sending an email to our support team: [email protected]. We will always put our best efforts to settle any complaints as fast as possible and in a way that would be most favorable to You.
12.1. If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.
12.2. You can review the most current version of the terms of service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these terms of service by posting updates and changes to our website.
13. CONTACT INFORMATION
13.1. You can contact us by the following details:
Email - [email protected]
Phone - +1 (205) 782-8551