Track Your Order

Order Number

Order Status:

Order confirmed

Quality check

Packaging

Dispatched

Delivered

Order confirmed

Quality check

Packaging

Dispatched

Delivered

Estimated delivery times / country in business days:

United States
12-15 d.
Canada
12-18 d.
Australia
10-14 d.
Germany
10-14 d.
Austria
10-14 d.
Sweden
10-14 d.
Norway
15-21 d.
Switzerland
10-14 d.
Netherlands
10-14 d.
France
10-14 d.
United Kingdom
10-14 d.
Italy
10-14 d.
Finland
10-14 d.
Spain
10-14 d.
Ireland
10-14 d.
Belgium
10-14 d.
Luxembourg
10-14 d.
Denmark
10-14 d.
Brazil
12-18 d.
New Zealand
12-18 d.
Poland
10-14 d.
Colombia
12-18 d.
Malaysia
12-18 d.
Portugal
10-14 d.
Thailand
12-18 d.
Malta
12-18 d.
Slovenia
10-14 d.
Romania
10-14 d.
Hungary
10-14 d.
Russian Federation
12-18 d.
Czech Republic
10-14 d.
Argentina
12-18 d.
Greece
10-14 d.
Croatia
10-14 d.
Slovakia
10-14 d.
Bulgaria
10-14 d.
Liechtenstein
10-14 d.
Estonia
10-14 d.
Turkey
12-18 d.
Japan
12-18 d.
Latvia
10-14 d.
China
12-18 d.
South Africa
12-18 d.
Ukraine
10-14 d.
South Korea
12-18 d.
Taiwan
12-18 d.
Mexico
12-18 d.
United States 12-15 d.
Canada 12-18 d.
Australia 10-14 d.
Germany 10-14 d.
Austria 10-14 d.
Sweden 10-14 d.
Norway 15-21 d.
Switzerland 10-14 d.
Netherlands 10-14 d.
France 10-14 d.
United Kingdom 10-14 d.
Italy 10-14 d.
Finland 10-14 d.
Spain 10-14 d.
Ireland 10-14 d.
Belgium 10-14 d.
Luxembourg 10-14 d.
Denmark 10-14 d.
Brazil 12-18 d.
New Zealand 12-18 d.
Poland 10-14 d.
Colombia 12-18 d.
Malaysia 12-18 d.
Portugal 10-14 d.
Thailand 12-18 d.
Malta 12-18 d.
Slovenia 10-14 d.
Romania 10-14 d.
Hungary 10-14 d.
Russian Federation 12-18 d.
Czech Republic 10-14 d.
Argentina 12-18 d.
Greece 10-14 d.
Croatia 10-14 d.
Slovakia 10-14 d.
Bulgaria 10-14 d.
Liechtenstein 10-14 d.
Estonia 10-14 d.
Turkey 12-18 d.
Japan 12-18 d.
Latvia 10-14 d.
China 12-18 d.
South Africa 12-18 d.
Ukraine 10-14 d.
South Korea 12-18 d.
Taiwan 12-18 d.
Mexico 12-18 d.

FAQ

You can check your order status by entering your email address used for the order and/or your tracking number here: https://coverlastic.com/tracking

There are multiple reasons as to why you may not have received your order confirmation:

  • It is possible that you have entered your email address incorrectly.
  • Please check your spam folder. It is possible that the order confirmation has been filtered as spam.
  • The order process may have not been completed correctly.

If you have ruled out all of the above and have not received an email from us after placing your order, feel free to contact our customer service via the contact form you can find below. As a “subject please use the option: "Have not received an order confirmation". Our dedicated customer support team will then check whether or not your order has come through.

As long as your order has not left our warehouse we can still change and correct your delivery address. Please reach out to our customer service via the contact form you can find below using the subject "Address change". Your delivery address will then be adjusted. Once your order has left our warehouse we can no longer change your delivery address.

If you wish to cancel your order please contact our Customer Service team as soon as possible. If your order hasn’t reached the fulfilment stage it is possible we may still be able to change or cancel it.

However, please be aware that we are often unable to make these changes because we usually have your order packed and awaiting shipment within 24 hours of it being placed.

Unfortunately changing your order is not possible.

As long as your order has not yet been passed along to our logistics partner, we can cancel your order and reimburse you. Please use our contact form with the subject "Cancelling my order" and provide us with your order number. You can then simply place a new order and effectively change it on your own.

Your invoice was sent to the email you provided in your order details. If you haven’t received it, please contact our customer support at: support@coverlastic.com

The processing time for orders is 1-2 business days. After that, delivery times are as follows:

Estimated delivery times / country in business days:

United States
12-15 d.
Canada
12-18 d.
Australia
10-14 d.
Germany
10-14 d.
Austria
10-14 d.
Sweden
10-14 d.
Norway
15-21 d.
Switzerland
10-14 d.
Netherlands
10-14 d.
France
10-14 d.
United Kingdom
10-14 d.
Italy
10-14 d.
Finland
10-14 d.
Spain
10-14 d.
Ireland
10-14 d.
Belgium
10-14 d.
Luxembourg
10-14 d.
Denmark
10-14 d.
Brazil
12-18 d.
New Zealand
12-18 d.
Poland
10-14 d.
Colombia
12-18 d.
Malaysia
12-18 d.
Portugal
10-14 d.
Thailand
12-18 d.
Malta
12-18 d.
Slovenia
10-14 d.
Romania
10-14 d.
Hungary
10-14 d.
Russian Federation
12-18 d.
Czech Republic
10-14 d.
Argentina
12-18 d.
Greece
10-14 d.
Croatia
10-14 d.
Slovakia
10-14 d.
Bulgaria
10-14 d.
Liechtenstein
10-14 d.
Estonia
10-14 d.
Turkey
12-18 d.
Japan
12-18 d.
Latvia
10-14 d.
China
12-18 d.
South Africa
12-18 d.
Ukraine
10-14 d.
South Korea
12-18 d.
Taiwan
12-18 d.
Mexico
12-18 d.
United States 12-15 d.
Canada 12-18 d.
Australia 10-14 d.
Germany 10-14 d.
Austria 10-14 d.
Sweden 10-14 d.
Norway 15-21 d.
Switzerland 10-14 d.
Netherlands 10-14 d.
France 10-14 d.
United Kingdom 10-14 d.
Italy 10-14 d.
Finland 10-14 d.
Spain 10-14 d.
Ireland 10-14 d.
Belgium 10-14 d.
Luxembourg 10-14 d.
Denmark 10-14 d.
Brazil 12-18 d.
New Zealand 12-18 d.
Poland 10-14 d.
Colombia 12-18 d.
Malaysia 12-18 d.
Portugal 10-14 d.
Thailand 12-18 d.
Malta 12-18 d.
Slovenia 10-14 d.
Romania 10-14 d.
Hungary 10-14 d.
Russian Federation 12-18 d.
Czech Republic 10-14 d.
Argentina 12-18 d.
Greece 10-14 d.
Croatia 10-14 d.
Slovakia 10-14 d.
Bulgaria 10-14 d.
Liechtenstein 10-14 d.
Estonia 10-14 d.
Turkey 12-18 d.
Japan 12-18 d.
Latvia 10-14 d.
China 12-18 d.
South Africa 12-18 d.
Ukraine 10-14 d.
South Korea 12-18 d.
Taiwan 12-18 d.
Mexico 12-18 d.

Please keep in mind that during holidays or limited edition launches this time may vary. Thank you for your patience.

**Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**

Please read our shipping policy for more information.

Please follow these instructions:

  1. Copy either your:
    • order number,
    • tracking number or
    • email address.
  2. Open the tracking page
  3. Paste any of the information mentioned above into the designated field on the page and press “track.”
  4. You can now track your order status.

We offer FREE shipping to all the countries we ship to (we ship to most countries around the world using the fastest delivery methods available to us).

Customer Support Contacts:

Contact form - https://coverlastic.com/contact

Tel.: +1 (205) 782-8551

Where is My Order?