Delivery information

If you have received a delivery notice but your shipment has not arrived yet, please check your local post office. The parcel might be mishandled by your local postal services.

Customer support

FAQ

Frequently Asked Questions
  • Drape the slipcover over your sofa;
  • Find the sofa arm positions and put the slipcover on;
  • Stretch the slipcover down and secure the elastic band underneath the bottom of the sofa;
  • Put the styrofoam cylinders into the creases of sofa cushions to and pull any excess fabric from the middle of the sitting area toward the arms;
  • Congratulations! Enjoy your newly rejuvenated sofa.

If you wish to see a printable version of the instruction with pictures, please, click the link here.

Coverlastic comes in 4 sizes: chair, loveseat, sofa and XL sofa / bed. Coverlastic is made from durable, stretchy spandex lycra, it can accommodate many size variations! Take a look.

Chair

79-117 cm
31.1-46 in

Love Seat

140-170 cm
55.1-68.8 in

Sofa

180-220 cm
70.8-86.6 in

XL Sofa

220-250 cm
86.6-98.4 in

Chair Love Seat Sofa XL Sofa
Material Spandex Lycra Spandex Lycra Spandex Lycra Spandex Lycra
Measurments 79-117 cm
31.1-46 in
140-170 cm
55.1-68.8 in
180-220 cm
70.8-86.6 in
220-250 cm
86.6-98.4 in
Perfect for Chair Love Seat Sofa XL Sofa
Machine wash

Coverlastic comes in sand yellow, dark brown, light brown, black, grey or navy blue.

Absolutely! Coverlastic sofa cover is reinforced with an ammonia deodorizing finish which protects from bad smells and microbes. Perfect for pet owners!

Coverlastic is machine washable; just make sure to wash it separately from your other laundry!

Wash it in 30°C / 86°F, use mild detergents, DO NOT use bleach, DO NOT wash with other laundry, use gentle wash cycle. After washing DO NOT tumble dry the sofa cover and DO NOT iron it.

You can check your order status by entering your email address used for the order and/or your tracking number here: https://coverlastic.com/tracking

There are multiple reasons as to why you may not have received your order confirmation:

  • It is possible that you have entered your email address incorrectly.
  • Please check your spam folder. It is possible that the order confirmation has been filtered as spam.
  • The order process may have not been completed correctly.

If you have ruled out all of the above and have not received an email from us after placing your order, feel free to contact our customer service via the contact form you can find below. As a subject please use the option: "Have not received an order confirmation". Our dedicated customer support team will then check whether or not your order has come through.

As long as your order has not left our warehouse we can still change and correct your delivery address. Please reach out to our customer service via the contact form you can find below using the subject "Address change". Your delivery address will then be adjusted. Once your order has left our warehouse we can no longer change your delivery address.

If you wish to cancel your order please contact our Customer Service team as soon as possible. If your order hasn’t reached the fulfilment stage it is possible we may still be able to change or cancel it.

However, please be aware that we are often unable to make these changes because we usually have your order packed and awaiting shipment within 24 hours of it being placed.

Unfortunately changing your order is not possible.

As long as your order has not yet been passed along to our logistics partner, we can cancel your order and reimburse you. Please use our contact form with the subject "Cancelling my order" and provide us with your order number. You can then simply place a new order and effectively change it on your own.

Your invoice was sent to the email you provided in your order details. If you haven’t received it, please contact our customer support at: support@coverlastic.com

The processing time for orders is 1-2 business days. After that, delivery times are as follows:

Estimated delivery times / country in business days:

United States
12-15 d.
Germany
10-14 d.
Sweden
10-14 d.
Austria
10-14 d.
Canada
12-18 d.
France
10-14 d.
Italy
10-14 d.
Spain
10-14 d.
Switzerland
10-14 d.
United Kingdom
10-14 d.
Norway
15-21 d.
Colombia
12-18 d.
Netherlands
10-14 d.
Poland
10-14 d.
Belgium
10-14 d.
Brazil
12-18 d.
Finland
10-14 d.
Argentina
12-18 d.
Czech Republic
10-14 d.
Romania
10-14 d.
Mexico
12-18 d.
Slovakia
10-14 d.
Denmark
10-14 d.
Ireland
10-14 d.
Hungary
10-14 d.
Australia
10-14 d.
Greece
10-14 d.
Portugal
10-14 d.
Bulgaria
10-14 d.
Croatia
10-14 d.
Luxembourg
10-14 d.
South Africa
12-18 d.
Thailand
12-18 d.
New Zealand
12-18 d.
Cyprus
10-14 d.
Latvia
10-14 d.
South Korea
12-18 d.
Turkey
12-18 d.
Estonia
10-14 d.
Ukraine
10-14 d.
Malaysia
12-18 d.
Malta
12-18 d.
Liechtenstein
10-14 d.
Japan
12-18 d.
Slovenia
10-14 d.
China
12-18 d.
Taiwan
12-18 d.
United States 12-15 d.
Germany 10-14 d.
Sweden 10-14 d.
Austria 10-14 d.
Canada 12-18 d.
France 10-14 d.
Italy 10-14 d.
Spain 10-14 d.
Switzerland 10-14 d.
United Kingdom 10-14 d.
Norway 15-21 d.
Colombia 12-18 d.
Netherlands 10-14 d.
Poland 10-14 d.
Belgium 10-14 d.
Brazil 12-18 d.
Finland 10-14 d.
Argentina 12-18 d.
Czech Republic 10-14 d.
Romania 10-14 d.
Mexico 12-18 d.
Slovakia 10-14 d.
Denmark 10-14 d.
Ireland 10-14 d.
Hungary 10-14 d.
Australia 10-14 d.
Greece 10-14 d.
Portugal 10-14 d.
Bulgaria 10-14 d.
Croatia 10-14 d.
Luxembourg 10-14 d.
South Africa 12-18 d.
Thailand 12-18 d.
New Zealand 12-18 d.
Cyprus 10-14 d.
Latvia 10-14 d.
South Korea 12-18 d.
Turkey 12-18 d.
Estonia 10-14 d.
Ukraine 10-14 d.
Malaysia 12-18 d.
Malta 12-18 d.
Liechtenstein 10-14 d.
Japan 12-18 d.
Slovenia 10-14 d.
China 12-18 d.
Taiwan 12-18 d.

Please keep in mind that during holidays or limited edition launches this time may vary. Thank you for your patience.

**Disclaimer: current COVID-19 pandemic has disrupted the logistics network, which has affected the delivery times. As a result, estimated delivery times for some items may be longer than usual at the moment.**

Please read our shipping policy for more information.

Please follow these instructions:

  1. Copy either your:
    • order number,
    • tracking number or
    • email address.
  2. Open the tracking page
  3. Paste any of the information mentioned above into the designated field on the page and press “track.”
  4. You can now track your order status.

We offer FREE shipping to all the countries we ship to (we ship to most countries around the world using the fastest delivery methods available to us).

Within 30 Days Period from the delivery date of your order (to be determined by the tracking number provided) any customer who is not satisfied can return the product for a refund or replacement. Please contact our customer support explaining why you want to return your product so our support team can send you further instructions:

[email protected]

Please be noted that only unpacked and unused Coverlastic items in full sets can be returned and refunded in accordance with our policies set out below, thus please make sure that your furniture dimensions are suitable for the selected Coverlastic product as we won’t be able to accept a returned product if it was unpacked and tried to fit on your furniture.

Return shipping will have to be covered by the customer and any related fees will not be compensated by us.

Read more about our return policy here: Return Policy

We will give a refund for the returned product within 14 days from receiving the product at our return address. However, please note that we will only accept the returned product if it was not used, has not been damaged and has been sent back to us in the original packaging. A refund might take up to 5 days to reach your bank account after it's made.

STEP 1. Look for order confirmation number in your email

STEP 2. Fill the “Order number” field above with your order confirmation number.


If you have read and not found a solution in our Frequently Asked Questions, please contact us via the form below.


Contact Us

Contact Us

Tel.: +1 (205) 782-8551